Policy checking
The issued policy against what you sold.
What you send
Two documents, by email.
The quote, binder or application — whichever records what the client actually agreed to — and the policy the carrier issued. PDFs as they came out of the carrier portal are fine. There is no login to set up, nothing to install, and no access to your management system.
What comes back
Four things get compared, line by line.
01 · Coverage
Forms that were quoted and forms that were issued.
A coverage that appears on the quote and not on the policy. A form the carrier swapped for its own version. An exclusion added between binding and issuance that nobody read.
02 · Limits
Every limit and deductible, side by side.
Per-occurrence and aggregate, each sublimit, each deductible. A limit issued lower than sold is the flag that turns into an errors-and-omissions claim two years later.
03 · Endorsements
What was requested against what is attached.
Additional insureds, waivers of subrogation, scheduled property, named drivers. Requested and missing is one finding; attached but never requested is another.
04 · Premium
The number on the policy against the number you sold.
Premium, fees and taxes as issued, compared to what the client agreed to. Where they differ, the flag points at both figures and the pages they sit on.
Check it yourself
Every flag carries two page numbers.
A finding reads: this limit, on this page of the quote, against this page of the issued policy. You open both documents to the pages named and look. Either the two disagree or they do not, and you know which within seconds — no explanation from me required.
That is the point of the citations. A report you cannot disprove is worth nothing, because you would have to take the findings on faith and no principal signs off on coverage that way. Throw out any flag that does not survive the check.
Turnaround
48 hours.
From the documents landing to the report going back. Fast enough to catch a discrepancy while the issuance is still fresh with the underwriter, and while the client has not yet filed the policy away unread.
A person signs off
Nothing is acted on until someone approves it.
No report leaves without a person reviewing it first, and nothing is sent to your carrier, your client or your management system on your behalf. The report arrives with you. What to do about each flag is your call, every time.
Price
$500 to $750 a month.
Where you land in that range depends on how many policies you send. It is agreed before the first invoice and it does not move without you agreeing to it.
The first 10 policies are free.
- Ten policies, not ten days. The free check is capped at a count, so it cannot quietly turn into a free month. When the tenth policy is checked, the free part is over.
- It is the same report you would pay for. Not a sample with the findings held back — the reason to run it is that you read a real one before deciding anything.
- Nothing is owed after it. The report is yours whether or not you carry on, and there is no invoice attached to it.
Where this sits
Policy checking is the first of eight.
It needs the least access of anything on the list — two documents, emailed — which is why it goes first. The other seven are here.
Start with ten policies.
Send the quotes and the issued policies. The report comes back in 48 hours, and the first ten cost nothing.